Monitoring Site Health

To help you monitor the health of your site, you can access a quick overview in the Site Health tab.

  • In the New Task menu, click . The Site Health tab is displayed.
    • To export a PDF copy of all the site details, click Export Site Report to PDF at the bottom-right corner.

The status icons beside each site name identifies the overall health of the site. In the System Explorer, select a site to display the status of the connected servers.

If your sites are configured into a family, you will be able to see the status of all child sites if you are logged into the parent site. If you are only logged into a child site, the parent site status is displayed as unknown.

The following health symbols identify the status of each component in the ACC software:

  • — the component is functioning normally.
  • — the component requires your attention.
  • — the component is unavailable or offline.
  • — the component status is unknown.

Near the top of the tab, click any of the available filters to choose what type of information is displayed. By default, all available information is displayed.

To help you find information from a specific server in a site, enter the name of the server in the search bar.

Listed information includes:

Feature Description

Site Information: At the top of the tab are details about the site.

This information is not displayed if the ACC ES HD Recorder or ACC ES Analytics Appliance is functioning as an independent site.
License Id The ID used to identify the site in the Avigilon licensing server.
Site License Usage - Camera Connections:

The number of connected cameras over the total number of licenses available in the site.

For example, 3/16 would indicate the site currently has 3 camera connections but is licensed for 16.

NOTE: Cameras connected directly to an ACC ES HD Recorder or ACC ES Analytics Appliance would not be listed in this count.

Server Name: At the top of each pane is the name of the individual server in the site. Beside the name is the server status.

General Information: Information about the server in the site.

Server IP:

The server's IP address.

CPU Load of ACC Server:

The percentage of server processing power that is used by the Avigilon Control Center Server software.

Memory usage of ACC Server:

The amount of memory used by the Avigilon Control Center Server software.

System Available Memory:

The amount of storage available for video recording.

Up Time:

The amount of time the server has been running since it was last rebooted.

Site License Usage - Camera Connections: or

Server License Usage - Camera Connections:

The number of cameras currently connected to the server over the total number of licenses available in the site.

NOTE: Devices that do not generate video streams do not use camera licenses.

Network Adapters: The networks that the server is connected to, including the IP address of the network connection, the network speed and the amount of data passing through the connection.

Adapter Name:

The name of the network adapter that is connected to the server.

Link Speed:

The maximum speed supported by the network adapter.

IP:

The IP address of the network adapter.

Incoming:

The speed of incoming data. This includes recording video.

Outgoing:

The speed of outgoing data. This includes video streaming to the Client software.

Devices: Information about the devices that are connected to this server.

NOTE: If the device is disconnected, the device's details may still be displayed but the Compression column will be empty because there is no video streaming.

General:

The name, model number and location of the device.

Network:

The IP and MAC addresses of the device.

Hardware:

The serial number of the device.

Compression:

The video compression rate, resolution, quality and images per second (ips) of video streamed from the device.
Access Control Manager Appliance: Information about the Access Control Manager (ACM) appliance that is connected to this site.

Appliance Name:

 The name of the ACM appliance.

IP:

The IP address of the ACM appliance.

 

 

Avigilon Control Center 6.6 | 20170922