Connecting a Device to a Server

NOTE: Some features are not displayed if the server does not have the required license, or if you do not have the required user permissions.

To access a device from a site, it must be connected to a server within the site. The server manages and stores the camera's recorded video, while the site manages the events that are generated by a connected device (such as an Avigilon Presence Detector sensor) or from the camera's video .

After a device has been discovered on the network, it can be connected to the server. If you do not see a device you want to connect, see Discovering a Device.

  1. In the site Setup tab, click .

    The Connect/Disconnect Devices… tab is displayed.

  2. In the Discovered Devices area, select one or more devices then click Connect….

    Tip: You can also drag the device to a server on the Connected Devices list.

  3. In the Connect Device dialog box, select the server you want the device to connect to.

    NOTE: If you are connecting multiple devices, all the cameras must use the same connection settings.

  4. If you are connecting a third-party device, you may choose to connect the device by its native driver. In the Device Type: drop down list, select the device's brand name. If there is only one option in the drop down list, the system only supports one type of driver from the device.
  5. In the Connection Type: drop down list, select Primary. The device will automatically connect to this server if they are in the same network.

    If you are creating a failover connection, select Secondary or Tertiary.

  6. In the License Priority: drop down list, select the appropriate license priority. The highest priority is 1 and the lowest priority is 5.

    NOTE: This option is only available if you are connecting to a Secondary or Tertiary server.

    The License Priority: setting decides the order that devices are connected to the server. The server will try to connect cameras with a higher priority before cameras with lower priority. If the server does not have enough camera channel licenses, low priority devices may not be connected. A camera channel license is only used when the device actually connects to the server.

  7. If the camera supports a secure connection, the Device Control: drop down list is displayed. Select one of the following options:

    NOTE: The setting may not be displayed if the camera only supports one of the options.

    • Secure — The system will protect and secure the camera's configuration and login details. This option is selected by default.
    • Unsecure — The camera's configuration and login details will not be secured and may be accessible to users with unauthorized access.

      Cameras with a secure connection are identified with the icon in the Status column.

  8. If it is not displayed, click to display the Site View Editor and choose where the device appears in the System Explorer.
    • In the site directory, drag devices up and down the right pane to set where it is displayed.
    • If your site includes folders, select a location for the device in the left pane. The right pane updates to show what is stored in that directory.
    • If you are connecting multiple devices at the same time, the selected devices must be assigned to the same location.

    Tip: If the site you want is not listed, you may need to connect the device to a different server. Make sure the selected server is connected to the site you want.

  9. Click OK.
  10. If the device is password protected, the Device Authentication dialog box appears. Enter the device's username and password, then click OK.

Related Tasks

Failover Connections